1.    Purpose of collection:

We collect personal information only necessary for the following purposes:

-    Order: to handle issues related to your order;

-    Account Maintenance: to create and maintain your account with us, including loyalty or bonus programs associated with your account;

-      Customer Service: including responses to your requests, complaints and feedback;

-   Personalization: We may combine the collected data to have a more complete view of a consumer and thereby enable us to better serve with stronger personalization in various aspects. edge, including but not limited to:

To improve and personalize your experience on e-commerce shopping site coolmate.me
To improve utilities and services, tailor them to personalized needs and come up with new service ideas
To serve you with referrals, ads are tailored to your interests.

-      Security: for the purposes of preventing activities that destroy customers' user accounts or activities that impersonate customers.

-      According to the requirements of the law: depending on the provisions of the law from time to time, we may collect, store and provide at the request of the competent state agency.

2.  Range of collection:

We collect customer information when:

Customers deal directly with us
Your personal information is provided mainly on our e-shopping site coolmate.me. Information includes: Full name, date of birth, address, phone number, email, username and password (Login account), security question/answer, payment details, payment details Pay by card or bank account details.

Your order details are kept by us, but for security reasons we cannot make them publicly available. However, you can access the information by logging into your account on the website. Here you will see your order details, received and sent products, and email, bank and newsletter details that you set to long-term follow-up.

Customers interact with us
We use cookies and other masking technology to collect certain information when you interact with the shopping site.

We use cookies to facilitate your access to the website (for example, remember your username when you want to change your shopping cart without having to re-enter your email address) and do not ask for any information. about you (for example, advertising targets). Your browser may be set not to use cookies, but this will limit your use of the website. Please accept our commitment that cookies do not include any private personal details and are safe from viruses.